Terms of service
**Terms and Conditions for E Luxe Hair Co.**
Welcome to E Luxe Hair Co.! Please read these terms and conditions carefully before placing your order
1. **Introduction**
- These terms and conditions govern your use of E Luxe Hair Co. website, services, and products.
- By accessing or using our services, you agree to be bound by these terms and conditions.
2. **Products and Services**
- We sell hair products including but not limited to extensions, wigs, and hair care items.
- Product descriptions and prices are subject to change without notice.
- We strive to accurately display colors and details of our products but cannot guarantee that your device’s display will accurately reflect such details.
3. **Orders**
- By placing an order with us, you warrant that you are at least 18 years old or have parental/guardian consent.
- Orders are subject to availability and acceptance. We reserve the right to cancel an order for any reason.
- Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before submitting.
4. **Payments**
- All payments are due at the time of order placement.
- We accept payments via Visa, ShopPay.
- Prices are inclusive of applicable taxes.
5. **Shipping**
Processing time 5-7 Business Days
Shipping 3-5 Business Days
Business Days : Monday-Friday (9am-5pm) EST
PRE-ORDERS require more time please be advised, by accepting terms and conditions you agree to shipping and processing times.
***** PLEASE DO NOT BOOK HAIR APPOINTMENTS UNLESS YOU ARE SURE YOUR BUNDLES WILL ARRIVE**********
- Shipping costs and delivery times will vary depending on your location and the shipping method chosen during checkout.
- We aim to ship orders promptly, but we are not responsible for delays caused by shipping carriers.
- Once order is with the carrier shipping is not at fault of E Luxe Hair Co.
6. **Returns and Refunds**
- We DO NOT accept returns of any kind.
- Absolutely NO REFUNDS.
7. **Intellectual Property**
- All content on our website, including logos, images, text, and product designs, is the property of E Luxe Hair Co.
- You may not use, reproduce, or distribute any content from our site without our prior written permission.
8. **Privacy**
- We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided by you is accurate.
9. **Limitation of Liability**
- E Luxe Hair Co. shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.
10. **Governing Law**
- These terms and conditions shall be governed by and construed in accordance with the laws of Maryland.
11. **Changes to Terms and Conditions**
- E Luxe Hair Co. reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
12. **Contact Us**
- If you have any questions about these terms and conditions, please contact us at eluxuryhaircompany@gmail.com, Please allow 24-48 hours for a response.
For urgent needs contact 443-938-3747 by text ONLY.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.